If you have seen this screen then you know what virus I am referring to.
Here in Software Support, we use a program called ComboFix that you can download yourself by clicking here. This software will clean up most instances of this known type of virus called “Smitfraud,” and will generally leave your system much more operable than before. Recently, the number of outbreaks of this virus and ones like it have become staggering.
This software changes daily and must be downloaded every time it is run! The best way to do this is to download it on a computer that is clean and copy it over onto a USB pen drive.
Usually at Software Support there is a lull in the middle of the semester, but last fall the amount of traffic into SWS was something that I have never seen in my four years of working here.
If you feel that your computer is not running correctly, or if you think that the error messages that are popping up are not from your normally installed anti-virus or anti-spyware software, this should be your first step in alleviating the problem.
Of course, if you are having issues running the software or are not comfortable doing this, you can bring the computer in and we will run it for you.