Having trouble with the unannounced changes in the Apple Store for Education? Suddenly all institutional users of the Apple Store, attempting to spend the University’s good money on Apple products, were locked out of the system, after some changes had been made in how we authenticate to Apple’s sites. We’ve been pleading with them to put the appropriate instructions on their web site, so people could see it when they need to: when they’re trying unsuccessfully to make a purchase. No go.
However, I just got a message from Apple, with links to a video tutorial, and a phone number to call for help:
Dear Kevin,
Thank you for registering for the recent Getting Started: Apple Store for Education Institutions webcast. We want to let you know the recorded version of this broadcast is now available for you to watch at your convenience. Please click here to view.
To register for the improved online store, go to myaccess.apple.com to get started. If you’re already registered, visit your store by logging in at ecommerce.apple.com.
If you have any trouble accessing or using the Apple Store for Education Institutions, please contact our dedicated online store support team at education.store@apple.com or 800-800-2775, option 6.
We look forward to the opportunity to support your school’s education goals.
Regards,
Apple Education Store
