Tag Archives: platforms

Hesitancy With The Term Monopoly And What It Means

The Big Four of Facebook, Google, Amazon and Apple have immense control in the markets they’re a part of, so much so that the term “monopoly” is thrown around in reference to them. However the term here functions more as just a catchall as opposed to a true descriptor. The Big Four can really only be grouped together under the umbrella of “Technology Companies” as each company has its own individual interests, products and services. Referring to the collective as a monopoly also misses the mark, as the four are often in direct competition with each other in certain sectors. The term “quadropoly,” while fun to say, does not do a good job of conveying just how strong of stranglehold one company can have in a particular field, such as Amazon’s reign in the business of book sales.

My caring about which proper business term should be used to call the Big Four could be interpreted as superfluous, dismissed readily with “a rose by any other name.” However, I believe that this vagueness is very indicative of a larger issue at hand with the Big Four. The breadth of products and services offered by each of these companies make it incredibly difficult to pinpoint what exactly is monopolistic about them, making legal action harder to come by.  In some cases, legal action against unfair business practices is virtually impossible because the business itself is so new and without legal precedent.  I’ve had a long standing belief that a parallel of Facebook’s acquisition of Instagram, in any other sector, would have set off regulatory red flags in fear that the larger company is simply letting their money vacuum up more money as opposed to trying to win business with innovation.

I am unsure of the current policy advances being made to try to combat the ballooning of tech companies. I do not believe that the Big Four are looking to make life hellish for their customers but I strongly believe that business regulation is a necessity in capitalism. And the necessity is evident here. With the breakneck pace of business advances in the realm of technology, current regulatory practices struggle to keep up, allowing the Big Four to grow ever more dominant.

Platforms: The Good, The Bad, and The Ugly

We have discussed platforms over and over again. They’re great, right? Eh, well that’s up for debate. A platform is only as successful as it’s relations with it’s customers. Amazon, for example, is ~*~awesome!~*~ I love my Prime account, I love watching Suits and other shows as soon as it’s available, I love one-day shipping, and the other little perks of being a Prime member! But if Amazon didn’t take care of me, there’s no way I would keep it around. And that’s what Bezos is going for here – “his platforms mean very little without customers and users.”

FILE - This Dec. 13, 2005 file photo shows stacks of Amazon.com boxes with merchandise for shipment, at the Amazon.com fulfillment center in Fernley, Nevada. Amazon.com Inc. has signed a deal Monday, Sept. 26, 2011, to stream Fox movies and TV shows to members of its Amazon Prime premium shipping program. (AP Photo/Ben Margot, File)

But aside from all of it’s perks and it’s incredibly easy user-interface, there are a lot of risks and downsides to such a platform like Amazon:

  • Click Fraud, for one, is “an attempt by a third party to run up a company’s online advertising expenses.” Automated programs click ads as if they were actual users, and make advertising networks boatloads of money.
  • Illegal Advertising has become a huge issue with companies like Google, who turn a blind-eye to ads on their platform for things not in the regular market (i.e. illegal prescription drugs/pharmacies)

Though they may not seem like huge threats for users like me, scams like this threaten to destroy the platforms we’ve come to know and love. And Amazon isn’t the only one in danger! There are the “Big Four” – AmazonApple, Facebook, and Google – as well as smaller online conglomerates such as Craigslist and Ebay and Etsy who face similar problems. There is a lot of risk associated with creating successful platforms. The bigger these sites get, more and more attempts to take it down emerge.

In the Age of the Platform, ascension almost always means at least a modicum of controversy — and that invites web-savvy and nosy trolls, critics, skeptics, and other naysayers.”

What about government regulation on these platforms?
Well, because there are SO many attempts to exploit these big companies, the government must pick and choose its battles to investigate and allocate funds toward. The general rule of thumb for government has been to keep its eye on the #BIG4. For example, antitrust investigations from the FTC review the popular platforms.

The “Gang of Four” have become monopolies in the industry, and as the “Perils of Platforms” reading suggested, they are the robber barons of modern society. Move over Rockerfellers, Zuckerberg’s in town. What’s that Carnegie? I can’t hear you over JOBS. These companies have questionable tactics and a “ask for forgiveness first, permission second” mentality when it comes to business practice.

“Building and maintaining a platform means being willing to move quickly and decisively, even at the risk of angering existing different powers-that-be, customers, and users.” 

Amazing Amazon

 

https://www.youtube.com/watch?v=2Gb5_ATURCM

 

When thinking about Amazon, I have always seen it as a shopping tool to get what I want from the internet straight to my home. When I first discovered it I was in heaven, I was able to find the products that I wanted and compare the same product across different sellers. I would pour over reviews making sure what I was purchasing was legit, and after receiving the product I would often leave a review myself returning the favor. With the Amazon Prime free trial for students, I was hooked even more, I was able to order something and have it in my hands two days later making it that much more convenient for me.

After reading some of the articles and engaging in the class discussions, I’ve come to realize that there’s a lot more to Amazon than just a website I like to buy products from. Amazon is platform that connects people through its use of selling products. It connects me as a customer to the buyer, they have something I want (product) and I have something they want, (money). Amazon also has the ability through their platform to create connectedness across many aspects of consumerism. It includes a variety of people from advertisers, to the users themselves, to the clients, and creates partnerships through its use of platform.

 

 

Along with being a platform and creating partnerships, it has recently hit more close to home with Amazon’s partnership with Umass and textbooks. This partnership will begin to change the way students access their textbooks and will determine if this will be a change for the better. It brings up questions like will the books be cheaper? If so by how much?  How can we be certain they will be? And who is really benefiting from this exchange to begin with? Overall, Amazon has proven to be more than just a shopping website. It is a huge company that through its platform has the ability to bring people together and affect others. It also reinforces the idea that although it does a lot for its buyers, it is essentially nothing without us; the customers and users.

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Platforms, Planks, and Products, Oh My!

This week we discussed the importance of platforms and how they are mediums for bringing multiple groups together. From the readings we were able to gather that platforms were essentially intermediaries that present a service not only to users but also to advertisers, major media producers it hopes to have as partners, and policymakers. From a business perspective, this interception of different ideas, products, and consumers is idea because it gives nearly everything the potential for monetization. Youtube gives us the ability to share our experiences and opinions with others but if we are able to gather a large enough fan-base, we can profit from it.

Amazon’s recent partnership with UMass raised many questions concerning their long term agenda. We discussed the negative impact that it would have on local independent bookstores and how much power they would have over the students once they cornered the market. Since the demand for books will always be high and they control the supply, they have the ability to dictate the prices. Their promises of cheap textbooks isn’t saying much considering how expensive the Textbook Annex was. Much like the loopholes in the Google privacy contracts, I would not be surprised if Amazon set itself up for something sinister in the future (Kindle related perhaps?). All you need to do is look at the way they treat their workers to get a sense of the type of corporation they are (workers don’t get paid for the extra hour they spend waiting in line to punch out, lack of consistent hours for long term employees, job security, etc.) There was also the incident in April 2009 where they labeled gay and lesbian books as “pornographic” and pulled them from the sales rankings.

According to the “Age of Platforms”, the “Gang of Four” (Amazon, Apple, Facebook, and Google) aren’t considered monopolies due to pricing power, competition, and elastic demands. Pricing power refers to the alternative companies that are available to the consumer to purchase from if they don’t agree with a certain price. Competition refers to a company’s ability to join the market (whether or not there are barriers to entry). Elasticity of demands refers how responsive consumers are to price changes. While Amazon may not be a monopoly in the traditional sense, there is no denying the power of its influence. Its “jack of all trades” approach makes it awfully close to one and ensures that it will be a major player for quite some time. It forces users to make an account in order to participate and everyone uses it out of convenience which is why its so popular. Since it is such a powerhouse, it is able to buy out upcoming companies and integrate their services into the company. CreateSpace is a great example of this. Before being bought out, BookSurge allowed customers to self-publish their writings in the form of hardcovers or ebooks. Amazon took a cut of the profit and everyone won. After being rebranded, Amazon created the notion of “Amazon celebrities” which gave everyday people like you and me an opportunity to share our ideas. Platforms revolve around the idea of collaboration. Through planks such as CreateSpace, the Network Effect is created which increases the popularity of the platform. These companies try to sell the illusion that we hold the power to change platforms, and in a sense we do, but only a small scale. As much as we like to think that the Internet is a democracy, we are still subject to their terms and conditions and other nuances which keep the power away from the people and in the corporation. As the convenience factor grows, so does the invasion of privacy. It will only get harder to say no as time goes on. 

Platforms; Essential and Horrifying

Platforms exist in a fantastic way in our society. As a way of being an essential form in our society, but terrifyingly influential in the way our country works. Through the readings I came across several questions for how platforms work, and mainly my curiosity was struck with the idea that platforms could cause controversy with how powerful they are. The big four platforms especially having so much control of the market,

 

While platforms provide essential services to us in terms of how practical and simple they are to use. Imagining my life without Google docs or Gmail at this point is a simply horrifying idea. I can’t imagine going back to the days of AOL and AIM, they we’re simply too complicated and bulky compared to the streamlined and unified subsets of Google. Google has such power over our current society, as it is such a unified construct, which allows more people to collaborate and work together on various projects. This simple factor of having a completely unified system that is accessible anywhere there’s Internet access.

 

The main focus of my interest however lied within the idea of Amazon. The discussions on Amazon in class, as well as the various examples of Amazon during our readings raised questions about how useful. I came to the conclusion that Amazon, as a platform in our culture is crucial at this point. For various reasons it’s so important, including the fact that it offers cheap access to content, with quick and affordable shipping. Especially with Amazon Prime, as by offering a cheaper alternative for students with the aspect of Amazon Prime they offer students an alternative and altogether cheaper way to get textbooks, entertainment, even food! At cheaper prices, and with free shipping, to be honest my experience with it has been stellar. It has saved me money and has made my life so much easier in terms of finances. Knowing the pluses of the platform first hands lends my opinions to lean towards the fact that platforms are an important aspect of our evolving society.

 

With Google’s simplistic, welcoming and unified system the ability for us to collaborate and integrate more people through a virtual space is a critically important aspect to today’s online presence. While Amazon offers access to cheap, and accessible products, especially with Amazon Student, offering cheaper access to textbooks, textbook rentals, and entertainment, all with fast shipping. Platforms have been involved with multiple scandals, however they always seem to be problems with them trying to make more content available to consumers. For example Amazon’s Kindle service provided books at a cheaper price compared to their print counterparts. While this puts the publishing industry in danger there is no downside to us as consumers, as it provides the same exact content for a much cheaper price. Platforms can be problematic, especially with the danger they present as being incredibly close to being monopolies. These facts considered, the benefits of platform far outweigh the negatives, and while they should be monitored, they are an integral part of our society, as they make our lives easier.

 

droneamazonmeme

 

Also Amazon Drones.

The Monopolization of Internet Platforms

Over the past few weeks, I’ve noticed a reoccurring idea coming up in class. That idea is the monopolization of the internet. Platforms are used to connect people, and in today’s world, technological platforms are on the rise. Technological platforms are those that don’t require physical presence to connect people, and that includes the internet.

There are most definitely powerhouses in the platforms of the internet that relay the idea of a monopoly. Facebook, Google, Amazon, Twitter, YouTube, and Pandora/Spotify are among the most prominent. Now, a lot of the time,  the monopolization of the internet is treated as a negative, but I feel like it’s very much the opposite. The monopolization of the internet is something that helps move it forward.

Now at first that may sound absurd. Monopolization can be seen as hindering the growth of smaller entities, and possibly stunting development. But with the internet, I feel it’s different. With the internet, things come and go, take memes for instance. The same holds for monopolies. Look at MySpace, Limewire, Yahoo, AIM, and others. They used to be considered the biggest platforms in what they did. But now they’ve bowed out, and moved over for the new top dogs.

Looking at it, internet platform monopolization isn’t necessarily a bad thing. All these new big names had some improvement over their predecessor. The old apps becoming the biggest name of their platforms put them in the spotlight. This allowed people to be shown what was good about the current era, and what needed improvement. The next monopoly takes that information and improves on it. People often say that Facebook was a massive improvement over MySpace, and Google’s results are generally better than Yahoo’s.

Now to some, monopolies like this are bad, as they don’t feel they promote new ideas and improvement. Maybe it sounds like I’m saying that “I for one welcome our new overlords” in some regard but I honestly feel like these waves have their benefits. “Out with the old, in with the new” as the saying goes. I feel that saying fits this trend very well. It’s the nature of the internet to grow and improve and I feel that the monopolies have played a part in that.